Privacy Policy
We at Datazone Direct respect the privacy of our visitors and are
committed to preserving your online safety by maintaining your privacy whenever
you visit or communicate with our website.
This privacy policy explains what personal data Datazone Direct collects
from you and how we use that data.
This Privacy Policy is updated from
time to time. It was last updated on the 25th of May 2018.
Collected
Information
We only collect
personal information provided by you. For example you may provide us with your
name, email address, telephone number and so on when placing an order on our
website.
Data can be collected
and processed during the operation of our website. Personal information is
collected from you when using our services, such as;
·
When creating an account.
·
When placing an order.
·
When contacting us by any means.
·
When engaging with us on social media.
·
When commenting or reviewing our products and services.
We always ask for the
minimum amount of information required to complete your request.
Depending on which of
our services you require, we may collect the following:
·
If you have a web account, your name and contact information, including
postal address, email address and telephone numbers.
·
Card payment details if you make a purchase. We do not retain full card
details after processing your payment.
·
Information you provide when contacting us such as your name and email
address and any information contained in your query.
Cookie
Usage
Our websites use
cookies. They securely store information that helps you navigate our website
and use its features. There are instances where we use cookies to gather
information regarding our services for analytical purposes. No information
stored in our cookies can personally identify you to a third party.
Your browser has the
ability to decline cookies. This is done by setting your browser options to
decline all cookies. Note: if you do decline the download of cookies, some
aspects of our site may not work as intended.
Our
Use of Your Information
Depending on which of
our services you require we may use your personal information for the
following:
To process any order
that you make through our website or over the phone. We must collect your
personal information here to accurately process and deliver your order. Details
may be passed to a third party to supply and deliver your goods and we may
retain your personal information for a reasonable period after your purchase to
facilitate any refunds or warranties etc.
We may use your
personal information to display content on our website that we feel is most
interesting to you. This includes features like ‘customers also bought’ and
‘you might also like’.
With your consent we
will use your personal information or your transaction history to keep you
informed via email of any products or updates that we feel you may be
interested in.
We are required by
law to keep you informed of any changes to our privacy policy or other legal
notices. We will also inform you of any product recalls or other legal interest
relating to an order, such as a warranty. These messages will not contain any
promotional or advertising content and do not require prior consent.
To comply with any
legal obligations to share your information with law enforcement. For example
if fraudulent activity is detected on your account.
Any customer can only
be contacted by us if consent has been offered via our site. We only send
promotional communications you have consented to.
Anyone who does not
wish to give consent for our site has the opportunity to opt-out. You can do
this from the ‘My Account’ section of our website. Once we receive your
withhold for consent we will remove your details from any mailings.
Personal
Data Storage
Information we are
provided with will be stored on secure servers. Transaction data is encrypted
for your safety.
We secure access to
all areas of our website using ‘https’ technology.
Access to your
personal information is password protected, and sensitive data such as payment information
is secured and tokenised to ensure its safety. We do not store complete card
details on our systems after a payment had been processed, even if you choose
to store your card details with us.
You can request a
copy of the information we hold on your account at any time via email or
telephone. Account customers may need to make their request in writing to their
account manager.
Any errors in your
personal information can be corrected by you in the ‘My Account’ section of our
website. You can also request via email for your account to be updated should
your personal information have changed. This includes the ability to opt out of
our marketing campaigns and the ability to delete your account altogether.
Information
Disclosure
At times we may
disclose personal information to persons in our group. This can include
subsidiaries, holding companies, or any other subsidiaries involved in our
business, if applicable.
Third Party
disclosure may occur for the following reasons:
·
At any time when we are legally required to we may disclose information
about you and your visits to our sites.
·
Selling any or all of our business to a third party may result in
sharing your information.
·
To prevent fraud and help in fraud protection in order to reduce credit
risk, we may disclose information.
Third Party Links
Third party links may be discovered on our site. These third party links
have their own privacy policy. We are not responsible nor do we accept responsibility
for third party links.
Contacting Us
Please feel free to contact us with queries, requests, or comments you
may have about our Privacy Policy. We welcome any communication via the
following email address: sales@datazonedirect.com
Your Rights
If you would like a copy of some or all of your personal information,
please emailsales@datazonedirect.com or write to us at our
address listed at the bottom of this document.
Where you made your request by
electronic form means, we shall provide the information by electronic means
where possible. We will endeavour to answer your request as soon as possible
and within one month of receipt. If due to either the complexity of your
request or the number of requests received at the same time, we may need to
extend this period by up to two further months, we will inform you within one
month of receipt of any such extension together with the reasons for the delay.
You also have the right to lodge a complaint with the Information Commissioner
Office (www.ico.org.uk) if
you think that any of your rights have been infringed by us.
We want to make sure your
personal information is accurate and up to date. You may ask us to correct or
remove information you think is inaccurate.
Children
Datazone Direct is not intended for children under 13 years of age. Datazone
will not knowingly solicit or collect personal information from or about
children on its website except as permitted under applicable law
Changes to Our Privacy Notice
We keep our Privacy Notice under regular review and we will place any
updates on this Web page.
Data controller and contact
information
The Data Controller is Triplex Distribution (registered in England under
registration no. 7782481)
If you have any questions about this privacy statement or how and why we
process personal data, please contact us at:
Datazone Direct Ltd
14 Carters Lane
Kiln Farm
Milton Keynes
Buckinghamshire
MK11 3ER
United Kingdom
Email to sales@datazonedirect.com
